Welcome to The Mon Mart. By accessing or using our platform (website or mobile application), you agree to comply with and be bound by the following terms and conditions:
1. General
1.1 These Terms & Conditions govern the use of the platform operated by The Mon Mart. 1.2 By using the services provided on this platform, you accept and agree to be bound by these terms. If you do not agree, you may not access or use our services. 1.3 We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Your continued use of the platform signifies your acceptance of such changes.
2. Registration & Account
2.1 You must be at least 18 years old to create an account and place an order with The Mon Mart. 2.2 You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. 2.3 You agree to provide accurate, complete, and up-to-date information for registration. We reserve the right to terminate accounts with incorrect or outdated information.
3. Product Information & Pricing
3.1 The Mon Mart strives to provide accurate product information, including prices, descriptions, and availability. However, errors may occur, and we do not guarantee that all information is accurate, complete, or up-to-date at all times. 3.2 Product prices and availability are subject to change without prior notice. Any pricing discrepancies will be addressed by notifying you at the time of order confirmation.
4. Orders & Payments
4.1 Once you place an order, you will receive an order confirmation via email or SMS. This confirmation does not guarantee availability of the products ordered. 4.2 The Mon Mart reserves the right to cancel or modify any order due to product availability, pricing errors, or other circumstances beyond our control. 4.3 Payment for orders can be made via accepted payment methods (e.g., credit cards, debit cards, UPI, or cash on delivery, depending on availability).
5. Delivery Policy
5.1 The Mon Mart delivers within designated areas. Delivery timelines may vary depending on location, weather, traffic, or other factors. 5.2 Orders will be delivered to the address specified at checkout. It is your responsibility to ensure accurate delivery details. 5.3 We do our best to deliver your orders within the time frame mentioned, but delays may occur due to unforeseen circumstances. The Mon Mart is not liable for any delivery delays. 5.4 In case of a failed delivery attempt due to the customer’s unavailability, additional delivery fees may be charged for re-attempt.
6. Returns & Exchanges
6.1 Returns are accepted within 7 days of delivery for eligible products. Please review our Return Policy for detailed terms. 6.2 The Mon Mart does not provide refunds. However, exchanges may be provided for eligible products in case of damages or incorrect items.
7. Cancellation
7.1 You may cancel your order before it is processed for delivery by contacting customer service at +91 958258 9909 or emailing monmartonline@gmail.com. 7.2 The Mon Mart reserves the right to cancel any order at any time for reasons such as product unavailability, pricing errors, or suspicion of fraudulent activity.
8. Limitation of Liability
8.1 The Mon Mart will not be held liable for any indirect, incidental, or consequential damages arising out of your use of our services. 8.2 We strive to ensure the accuracy of the information on our platform; however, The Mon Mart makes no warranties or guarantees, express or implied, regarding the completeness or accuracy of this information.
9. Intellectual Property
9.1 All content on The Mon Mart platform, including logos, images, text, and design elements, is the intellectual property of The Mon Mart and may not be used without prior written permission.
10. Governing Law
10.1 These Terms & Conditions are governed by the laws of India, and any disputes shall be resolved under the jurisdiction of the courts of [Your City].
11. Contact Us
If you have any questions regarding these Terms & Conditions, please reach out to us at:
- Phone: +91 958258 9909
- Email: monmartonline@gmail.com